Frequently Asked Questions
How do you charge for your services?
At My Media Designer, we believe in transparent and flexible pricing. We charge our time in increments of 0.1, which equates to 6-minute intervals. We offer blocks of time ranging from 10 hours to 100 hours. The more time you purchase upfront, the lower the hourly rate becomes. This approach allows for greater flexibility and cost-effectiveness for our clients.
Why should I choose My Media Designer over outsourcing overseas for cheaper rates?
While outsourcing overseas may seem cost-effective initially, it often leads to dissatisfaction in the long run. With over 30 years of experience in website design since 1997, we bring expertise and reliability to the table. Our focus is not just on delivering a project at a low cost but on ensuring its quality, functionality, and effectiveness in meeting your business objectives. We prioritize long-term client satisfaction over short-term savings.
Can you provide more information about the pricing structure for blocks of time?
Certainly! Our pricing structure for blocks of time is designed to offer flexibility and cost savings. The hourly rate decreases as you purchase larger blocks of time. Whether you opt for a 10-hour or 100-hour package, you can rest assured that you’re getting the best value for your investment. Our goal is to provide affordable solutions without compromising on the quality of our services.
Do you provide memorial videos for loved ones who have passed away?
We deeply understand the significance of preserving cherished memories and paying tribute to the lives of our departed loved ones. At My Media Designer, we take immense pride in providing families with more than just a video—it’s a heartfelt gift they can treasure for future generations. We’re moved by our memorial videos’ profound impact on families, as they offer a touching way to honor and remember their loved ones through personalized tributes. Whether commemorating a special milestone, celebrating a life filled with love and laughter, or simply cherishing precious moments, we craft beautiful and meaningful videos that capture the essence of your loved one’s unique journey and enduring legacy. – We know it’s fucked up when we lose someone close, and we do our best to make it impactful to your family and loved ones.
Are there any hidden fees or unexpected charges?
No, there are no hidden fees or surprises when you work with My Media Designer. We believe in transparency and honesty in our business dealings. Our pricing is transparent and upfront, and we strive to provide accurate estimates for the scope of work involved. You can trust us to deliver high-quality services without any hidden costs creeping up along the way. Our priority is your satisfaction, and we’re committed to providing results that exceed your expectations.
Can you assist with custom branding and identity packages for businesses?
Absolutely! Building a solid brand identity is crucial for businesses looking to make a memorable impression in the marketplace. Our custom branding and identity packages are tailored to help companies establish a cohesive and impactful brand presence. From logo design and brand guidelines to marketing collateral and digital assets, we work closely with our clients to develop branding solutions that reflect their unique vision, values, and goals. Whether you’re a startup ready to embark on your journey or an established business seeking a brand refresh, we’re here to guide you every step of the way.
We’re constantly expanding our services to serve our clients’ evolving needs better. If you have any specific requirements or projects in mind, don’t hesitate to contact us. Our team is dedicated to delivering creative solutions that exceed your expectations and help you achieve your objectives with style and sophistication.
What factors determine the price of my website?
At My Media Designer, we understand that every website is unique, and pricing can vary based on several factors. These factors include the complexity of your design, the number of pages, the functionality you require (such as e-commerce capabilities or custom coding), the level of customization needed, and any additional services, such as graphic design or content creation. To get an accurate estimate tailored to your specific needs, we encourage you to contact us for a FREE consultation. During this consultation, we’ll discuss your vision, requirements, and budget to provide you with a clear understanding of how we work with our clients and how we can bring your website vision to life. Contact us today to schedule your consultation and take the first step towards creating your perfect website.
Do you have your 107 licensed drone license for aerial filming?
Yes, we are fully licensed under Part 107 of the Federal Aviation Administration (FAA) regulations for commercial drone operations. This means we have undergone the necessary training and certification to operate drones for aerial filming legally. Whether you need stunning aerial footage for your promotional videos, real estate showcases, or any other project, we have the expertise and credentials to deliver high-quality results safely and legally.
What types of businesses do you typically work with?
We have experience working with a diverse range of businesses across various industries, including but not limited to retail, hospitality, restaurants, wealth management companies, real estate agents, healthcare, painters, plumbers, technology, and nonprofit organizations. Whether you’re a small startup, a medium-sized enterprise, or a large corporation, we tailor our services to meet your specific needs and objectives.
How long does it take to build a website?
The timeline for building a website can vary significantly depending on the size and complexity of the project. While we’ve completed websites in as little as 10 hours, it’s essential to understand that each project is unique.
For instance, smaller websites typically consisting of 1-2 pages with minimal information can be completed relatively quickly as a quick fix. However, building a website encompasses much more than just designing pages. It involves various technical aspects such as domain setup, hosting configuration, ensuring security and accessibility standards, and more.
Moreover, creating, editing, and distributing content, especially if mock-ups are required, adds to the timeline. Offline photo or video sessions may also be necessary for specific projects. Additionally, there’s work involved in launching the website and conducting post-launch testing to ensure everything functions smoothly.
In summary, the duration of a website project depends heavily on its size and requirements. To better understand how long your specific project might take to complete, we recommend scheduling a free consultation with us. Contact us at 408-661-4578, and our team will be happy to discuss your project needs and provide you with an estimated timeline tailored to your requirements.
I have a logo but I’m not happy with it, can you help?
Absolutely! At My Media Designer, we specialize in custom logo projects and logo redesigns. As your business evolves, we understand that you may want to update your visual identity to reflect a fresh, modern look. Whether you’re looking for a complete overhaul of your current logo or seeking an original logo creation, we have the expertise and creativity to bring your vision to life. Our team is passionate about delivering designs that resonate with your brand identity and effectively communicate your message to your audience. Contact us today to discuss your logo needs, and let us help you achieve the perfect logo for your business.
Do I need a photoshoot for my digital marketing campaign?
Yes, a photoshoot can significantly enhance your digital marketing efforts. A custom photoshoot is highly recommended if you currently have no photos or only online-sourced images.
Custom photography provides authenticity and originality to your brand, setting it apart from competitors. Whether you need images for products, food, headshots, or other promotional materials, a photoshoot allows for tailored visuals that align perfectly with your brand identity.
These photos are vital in various aspects of your digital presence, including web design, promotional materials, social media content, and more. They add a personal touch and help to engage your audience effectively.
At My Media Designer, we offer professional photoshoot services tailored to your specific needs. Contact us to schedule a photoshoot and elevate your digital marketing campaign with high-quality, custom images.
Whats a Digital Marketing Campaign?
A Digital Marketing Campaign is a comprehensive strategy aimed at promoting a business, product, or service using various online and offline channels. My Media Designer’s digital marketing campaigns are tailored to each client’s specific needs and goals.
These campaigns typically incorporate various online strategies, such as search engine optimization (SEO), social media marketing, email marketing, content marketing, pay-per-click (PPC) advertising, and more. Offline tactics like print advertising or events may also be included, depending on the client’s requirements.
A digital marketing campaign aims to increase brand awareness, drive traffic to the client’s website or physical location, generate leads, and ultimately boost sales or conversions.
Each digital marketing campaign we undertake is customized to our clients’ unique needs and objectives. Contact us today to learn more about how we can tailor a digital marketing campaign to help grow your business and enhance your online presence.
Can I do a payment plan for your services?
What is SEO?
Can you assist with search engine optimization (SEO) to improve our website’s visibility?
SEO is an integral part of our website design and development process. We implement best practices for on-page and off-page SEO to help improve your website’s visibility and ranking on search engine results pages (SERPs). From keyword research and content optimization to link building and local SEO strategies, we can help drive organic traffic to your website and increase your online presence.
Do you also offer video services?
How does your billing process work?
Our billing process is straightforward and transparent. As mentioned earlier, we charge our time in 0.1 increments (6-minute intervals). We maintain a Google spreadsheet that meticulously tracks the date, work completed, and the corresponding amount of time spent on each task. This spreadsheet is a transparent record for both parties, facilitating easy monthly or block billing based on your preference. We aim to make the billing process as hassle-free and transparent as possible for our clients.
Are you equipped to film and edit company highlight videos?
What other services do you offer besides website design and video production?
At My Media Designer, we pride ourselves on offering various creative services to meet our clients’ diverse needs. In addition to website design and video production, we specialize in graphic design for custom campaigns. Whether you’re launching a new product, promoting an event, or running a marketing campaign, our team can create visually stunning graphics that capture attention and drive engagement.
Can you accommodate rush projects or tight deadlines?
Yes, we understand that sometimes projects require quick turnaround times. While we always strive to maintain high-quality standards, we offer rush services for urgent projects. Please contact us with your specific timeline; we’ll do our best to accommodate your needs. There’s always a price for need-it-now work, and we’re willing to get it done ASAP for you.
Do you offer website maintenance and support services after the initial design phase?
Absolutely! We believe in fostering long-term relationships with our clients and providing ongoing support to ensure the continued success of their online presence. Our website maintenance and support services include regular updates, security enhancements, troubleshooting, and technical assistance to keep your website running smoothly and securely.
Are your design and development processes inclusive of accessibility standards?
Absolutely! We are committed to creating websites and digital content accessible to all users, including those with disabilities. Our design and development processes adhere to web accessibility standards and guidelines, such as the Web Content Accessibility Guidelines (WCAG), to ensure your website is usable and navigable for everyone.
Can you provide references or examples of your previous work?
Yes, we’d be happy to provide references or showcase examples of our previous projects. Please browse our portfolio on our website or contact us directly for specific examples related to your industry or project requirements.
These additional FAQs cover various aspects of your services and address common inquiries potential clients may have. Feel free to customize them further to align with your offerings and expertise.
Can you work with clients remotely, or do we need to meet in person?
Yes, we are equipped to work with clients remotely, allowing us to serve clients worldwide. We utilize various communication channels such as email, phone calls, video conferences, and project management tools to ensure seamless collaboration regardless of location.
Do you provide training or support for managing our website or digital assets after the project is completed?
Yes, we offer training and support to empower you to manage your website or digital assets independently after completing the project. We provide comprehensive training sessions tailored to your specific needs, covering content management systems (CMS), website maintenance, and basic troubleshooting. Additionally, we offer ongoing support packages to assist you with any questions or issues that may arise post-launch.
What sets My Media Designer apart from other multimedia design firms?
At My Media Designer, we differentiate ourselves through our commitment to excellence, creativity, and client satisfaction. With over 30 years of experience in the industry, we bring a wealth of knowledge and expertise to every project. Our personalized approach, attention to detail, and dedication to delivering high-quality results set us apart as a trusted partner for all your multimedia design needs.